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contact centres
Acorn has considerable experience in sourcing the right people for contact centre operations. We believe that no two requirements are the same and therefore our approach is individually designed to fulfil specific requirements.
our support covers the following areas:
- improving the applicant experience
- reducing attrition
- improving performance
- succession planning for management positions and interim cover
Acorn also offers a range of training solutions including:
- performance management
- agent development
- team leader training
- qualification awards
- mentoring, coaching and on-line assessments, with potential for vocational qualifications
our promise to clients
Our whole approach is based on getting to know our clients as people, to put the right people in charge of sourcing the right people for the right organisation. We have the experience to recruit at all levels from Agents, Team Leaders, Management and Interim Management through to Executive. Our solutions ensure we make a significant contribution to your operation’s success.
our promise to candidates
Whether you presently work within the contact centre industry and are looking for the next step in your career or you are looking to enter this rewarding environment Acorn can advise you on the opportunities available to suit your requirements.
Whether you are looking to employee contact centre staff or you are seeking work within the industry Acorn can help.
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